Frequently Asked Questions
Everything you need to know about NOMATIC gear and services.
What is the NOMATIC Lifetime Warranty?
We stand by the quality of our products. Our lifetime warranty covers manufacturing defects in materials and workmanship for the functional life of the product.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. International shipping times vary by location, usually ranging from 7-21 business days.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please note that customers are responsible for return shipping costs unless the item is defective.
Are NOMATIC bags waterproof?
Our bags are built with durable, water-resistant materials and YKK zippers to protect your gear from the elements, though they are not designed to be fully submerged.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international orders may be subject to customs fees, duties, and taxes upon arrival.
How do I clean my NOMATIC gear?
We recommend spot cleaning with a damp cloth and mild soap. Do not machine wash or dry your bags, as this can damage the structural integrity and coatings.